Privacy Policy

1. Introduction

Welcome to the Lotus Dairy Driver App. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information while using our application.

2. Information We Collect

To provide delivery-related services efficiently, we may collect:

• Real-time device location.
• Basic account information such as name and mobile number.
• Device and application usage information.

3. Why We Collect Location Data

Your location information is used only for operational purposes such as:

• Providing navigation assistance during deliveries.
• Tracking delivery progress.
• Estimating delivery arrival times.
• Optimizing routes based on traffic and delivery schedules.
• Ensuring successful order fulfillment.

4. Location Data Sharing

We highly value your privacy and do not misuse your location data.

• Not Sold: We never sell location information to any third party.
• Not Shared for Marketing: We do not share location data with advertisers.
• Business Use Only: Location information is used strictly for delivery operations.

5. Data Security

We implement industry-standard security measures including secure servers, encrypted communication, and access controls to protect your personal data from unauthorized access, disclosure, or misuse.

6. Data Retention

Location information is retained only as long as necessary to provide delivery services and meet operational or legal requirements. We regularly review and remove unnecessary data from our systems.

7. Your Rights

You have the right to:

• Disable location access through your device settings.
• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your data where applicable.

Please note that disabling location services may limit certain features of the application.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or privacy practices. Any updates will be posted on this page along with the revised "Last Updated" date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: